Hi Ilaria,

Essentially, we have a limit of 50 users per task assignment. 

The message is telling you that you are trying to assign a task to more than 50 users. Is there really a use case for wanting more than 50 users assigned to a task, or is it because you have large groups that you created to grant permissions rather than use them for assignment?

Groups are used for two main use cases:

- Granting permissions - Here it's fine to have groups with over 50 members, but you can't use these groups for assigning tasks

- Assigning work - Here we have a limit of 50 users per task assignment, as generally there is no use case where you want 50+ users assigned to a single task

Ideally you create a case with our support team, they can review your configuration with you.

Thanks,
Luis

Hi Luis,

thanks for your clarification, but still I'm a bit puzzled: in this specific case, I've tried to assign the task to a single specific user (not to a group of users). Yet, I'm still getting this message.

If I'm assigning the task to the user "John Smith", why does it seem like I'm assigning it to a larger group?

Thanks for your support

Is there maybe a previous assignment available so you are adding to it rather than replacing?

Our support team can have a look jointly with you, if it's bug if not.

I would exclude the previous assignments option as the user is new to Language Cloud and has never been assigned anything before.

How do I contact the support team?

Top right, login to support: https://gateway.sdl.com/

As part of your subscription support is included.