

Hi Daniel Fitzgerald Monaghan
There are two things to try:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038442
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038444
Depending on scenario, so please review and in the meantime I will see if support can followup with you directly
Lyds
Oana Nagy | QA Engineer | RWS Group
Hi Daniel Fitzgerald Monaghan
There are two things to try:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038442
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038444
Depending on scenario, so please review and in the meantime I will see if support can followup with you directly
Lyds
Oana Nagy | QA Engineer | RWS Group