When i want to sign in to Trados Cloud, i get the message: Your RWS ID is not linked to any RWS Language Cloud Account. When I try to create an RWS Language Cloud Account, I get the message: An account has already been linked to your organization. Nothing I can do. I wonder if anyone can help me out here.
Same problem for me! Opened a support ticket on Jan 6, 2023. Not fixed yet.
Ah I'm sorry to read that. They fixed it for me the day after the ticket was opened. I don't know what they did or what the problem was, but suddenly I could log in. I hope you'll get helped soon.
Hi Eric,
They finally fixed it. The told me about a "dummy profile" (!?) It looks like someone at Trados created a temporary profile for me (I bought the license few weeks ago), and the person misspelled my email address. Consequently, they had to fix it themselves.
Hi Eric,
They finally fixed it. The told me about a "dummy profile" (!?) It looks like someone at Trados created a temporary profile for me (I bought the license few weeks ago), and the person misspelled my email address. Consequently, they had to fix it themselves.
Translate
