WorldServer plug-in doesn't work: why?

Since I've updated my Trados to 17.2.9.18688 I cannot open any WorldServer package:

Error message in Trados Studio: 'Preparing Package for Import...' with a red error icon and text 'Method not found: Sdl.ProjectApi.IApplication...LanguageCloudService'.

I have downloaded and installed the latest version of the WS package:

File explorer window showing 'WorldServerComponents' with a timestamp and file size, indicating the latest version of the WS package is downloaded.

Trados reports 0 installed plug-ins:

Trados Studio screenshot showing 'Installed plug-ins' section with a count of 0, indicating no plug-ins are installed.

But the WS icons are visible:

Trados Studio interface displaying WS icons for 'Create WorldServer Return Package' and 'Open WorldServer Package', suggesting WS plug-in is visible.

And here I see the WS plug-in:

Trados Studio plug-ins window showing 'WorldServer Package Converter' and 'WsXliff Filter' as available plug-ins.

How can I fix this?



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[edited by: Trados AI at 3:57 AM (GMT 0) on 5 Mar 2024]
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