• State Not Answered
  • Replies 0 replies
  • Subscribers 20 subscribers
  • Views 27 views
  • Users 0 members are here
Options
Related

Hi Ana, I hope you're doing well. I am reaching out to confirm that I purchased a 12-month subscription to Trados Studio Freelance on April 5, 2024, under order number 741327. However, I was charged CAD 540.00, which is significantly higher than the

Jane Yu

Hi Ana,

I hope you're doing well.

I am reaching out to confirm that I purchased a 12-month subscription to Trados Studio Freelance on April 5, 2024, under order number 741327. However, I was charged CAD 540.00, which is significantly higher than the CAD 170.00 subscription rate for a single user in 2023—resulting in an overcharge of CAD 370.00.

Could you kindly review this discrepancy and process the necessary refund at your earliest convenience?

I appreciate your prompt attention to this matter and look forward to your response.

Best regards,
Jane Yu
emoji
Rate translation
×
Suggest better translation
×