Can't access Language Cloud?

I have Trados Studio Freelance.

I can't access SDL Language Cloud through Studio. It appears a blank window. I already tried everything, but with no success.

Do you have any idea about this technical problem.

Thanks.

  • Hello,

    Please provide the RWS account email so we can be able to open a case with the technical team.

    Regards,

    Oana Nagy | RWS Group

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    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • While you would be entitled to free support for this, please first see below some steps you can take which more than likely will resolve your issue


    Written instructions can be found here: 

    Help navigation to default setting files could be supported with this app: appstore.sdl.com/.../

      Lyds

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub