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Can't access Language Cloud?

Elevate Autumn 2021

I have Trados Studio Freelance.

I can't access SDL Language Cloud through Studio. It appears a blank window. I already tried everything, but with no success.

Do you have any idea about this technical problem.

Thanks.
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    Hello,

    Please provide the RWS account email so we can be able to open a case with the technical team.

    Regards,

     

    Oana Nagy | Developer Experience | QA Engineer | RWS Group

  • 0 in reply to Oana Nagy

    While you would be entitled to free support for this, please first see below some steps you can take which more than likely will resolve your issue


    Written instructions can be found here: 

    Help navigation to default setting files could be supported with this app: appstore.sdl.com/.../

      Lyds

     

    Oana Nagy | Developer Experience | QA Engineer | RWS Group

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  • 0 in reply to Oana Nagy

    While you would be entitled to free support for this, please first see below some steps you can take which more than likely will resolve your issue


    Written instructions can be found here: 

    Help navigation to default setting files could be supported with this app: appstore.sdl.com/.../

      Lyds

     

    Oana Nagy | Developer Experience | QA Engineer | RWS Group

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