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SR3 disaster

Fridrik Fridriksson

Thank you SDL! After months of waiting for upgrade that would make Studio Freelance fully usable on Windows 10 / Bootcamp / iMac 5k late 2015 (I think it was in september I contacted you and was promised upgrade) you ruin my Studio. Only thing I get after installing your SR3 upgrade is "There is a problem with the installation. Studio cannot be run. If the problem perstists you will need to re-install Studio."

I have already run the upgrade twice and still nothing. Any advice?

And by the way - am I talking to SDL specialists here or a customer forum???

Regards,

Fridrik Fr.
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  • Hi ,

    I moved your post to here which is the place to ask your questions about technical aspects of the product.

    The support teams are looking at this problem now and have not found a solution to fix the problem when it occurs. It's not happening to everyone, but where it is the recommendation is to uninstall this update and then download and install SR2 from here:

    downloadcenter.sdl.com/.../.

    If you have already purchased Studio 2017 and just not installed it then this would also be a sensible way to address the problem. But if you haven't upgraded, and don't wish to, then please roll back by uninstalling and then download and reinstall the version above.

    Apologies for the inconvenience, and we will update the community once the problem has been resolved.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • in reply to Paul
    Dear Paul,
    I had this question alredy, but the answers (not yours) were not satisfactory.
    Task:
    I am translating a project on my desktop having 3 files: 1 de-De 1 fr-Fr and 1 example...sdlproj. Now I should like to travel and continue working this project on my laptop. Do I have to creaat a new project or can I copy the project file and the 2 sdlxliff files to my laptop? Naturally that I have to copy the TM to the respective Trados 2015 folder. After travelling back I should like to continue my work on my desktop again. What is the eaiest way. Thank you, Paul, in advance for your help. Regards Michael
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  • in reply to Paul
    Dear Paul,
    I had this question alredy, but the answers (not yours) were not satisfactory.
    Task:
    I am translating a project on my desktop having 3 files: 1 de-De 1 fr-Fr and 1 example...sdlproj. Now I should like to travel and continue working this project on my laptop. Do I have to creaat a new project or can I copy the project file and the 2 sdlxliff files to my laptop? Naturally that I have to copy the TM to the respective Trados 2015 folder. After travelling back I should like to continue my work on my desktop again. What is the eaiest way. Thank you, Paul, in advance for your help. Regards Michael
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  • in reply to Michael Patotschka

    Dear Michael,

    Unknown said:
    I had this question alredy, but the answers (not yours) were not satisfactory.

    I thought it would be appropriate to answer this ion your original thread for continuity and to avoid having a different discussion in this one.  You can find this here:

    https://community.sdl.com/solutions/language/translationproductivity/f/90/p/9838/40480#40480

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • in reply to Michael Patotschka
    Good morning Michael,

    The way I have solved this particular is as follows:
    I have all my files related to the project on a USB drive. They include my customer files as well as my project files. I have ensured that the drive letter for the USB drive is the same on both my desktop and my laptop.
    Now, after switching machines, all I have to do is plug the USB drive into the other machine, open the sdlproj file and I can continue working where I left off, from one second to the next. Even in the middle of a project. No need to create a new project.
    Because I use Outlook for my email, I have done the same with my .pst files. Also there, I can just continue where I left off.

    As a security measure, I automatically run a small batch file every night, which makes robocopy copy my entire USB drive with the translation and email files to yet another USB drive, so, should disaster every strike, I will never lose more than the work since early morning. I have set the batch file to only copy files that are new or have changed, so as not to have to copy GB's worth of files unnecessarily.

    I hope this helps.

    Best regards,

    Rahiem