Can't deactivate SDL Trados 2017

Question

I need to deactivate my License (SDL Trados Studio 2017), as I've bought a new computer and want to install SDL on it. But I don't have the SDL_License_Server_Manager.exe in my downloads. I can't find suitable info on the forum. Can you please help me and explain me the procedure to deactivate and activate? Thank you

Oana Nagy · Accepted Answer

Hello Anne-Lise Simond 
 As i can see from your account, you are using the FREELANCE version and therefore do NOT need the LSM (License Server manager) which is only required for corporate network licenses. 
 
 If you still have access to your old PC, please Start Studio and follow the instructions below to deactivate

Now access your SDL account (from the NEW PC) and download and install Studio 2017 and MultiTerm 2017. 
 When you now start Studio-you will be given the option to activate Studio. 
 Simply copy and paste the activation code from your SDL Account....

You can now start using Studio. 
 
 If you no longer have access to the old PC-you can still self reset your license

Please let me know if you need further help.

Alison Field · Answer

Hi Anne-Lise Simond 
 Take a look at this SDL Trados Studio 2017 help page link : 
 Moving my license to another computer for a Single-user license 
 That should be what you need. Let us know if it's not. 
 All the best, 
 Alison

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Can't deactivate SDL Trados 2017