• Replies 4 replies
  • Subscribers 305 subscribers
  • Views 2278 views
  • Users 0 members are here
Options
Related

Can Studio 2019 Freelance Plus and Studio 2019 Professional work side by side? Is it the same download?

Former Member
Former Member

The file to download for both versions (SDLTradosStudio2019_29074.exe) seems to be identical. I tried to remove the Pro version to no avail. What am I missing?

Error message during SDL Trados Studio 2019 setup stating 'Setup did not complete. The error is: Setup has detected a higher version of this product already installed. If you still wish to install this version, you must remove the other version first.' with an OK button.

Thanks.

Generated Image Alt-Text
[edited by: Trados AI at 11:25 AM (GMT 0) on 4 Mar 2024]
emoji
Rate translation
×
Suggest better translation
×
Parents Reply
  • in reply to Former Member
    Hi ,

    Open the version of Studio that you have activated (freelance) and deactivate the license- Help/Product Activation.
    Now Studio should close- when you reopen Studio- you should now be given the option to reactivate.
    If the same error message pops up again-
    Then try the following (Studio must be closed)- Go to >
    C:\ProgramData|SDL\SDLtrados Studio\Studio5|Data and rename the Studio.lic file (add old or something)- the Right click Studio and restart.
    Should this still fail-then please do log a ticket- it would be good to understand what the issue though was.

     

    Oana Nagy | Developer Experience | QA Engineer | RWS Group

Children