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Trados Studio 2019 keeps freezing

Luis Medina

Hello. I recently upgraded to Trados Studio 2019 Freelance, but it keeps freezing when I try to type or dictate in any given segment when translating. I have decided to switch to another CAT tool temporarily because I cannot make any progress using Trados Studio.
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    Firstly, have you made sure your installation of MultiTerm is up to date? To do this, if you have automatic updates set, just open MultiTerm and accept any update offered. If you don't have automatic updates, set, go to Help > Check for Updates. 
     
    Then, have you tried a Windows Repair of Studio via Control Panel? Instructions of how to do this, plus other ways to reset your Studio/MultiTerm setup, are given here:
     
     
    Performing the first suggestion, a Windows Repair, is helpful with any heavy-duty software, especially after a Windows update. It should always be possible to run a Windows Repair. You may need an extra/different click somewhere (at the 'Small icons' step for example) to get you via Control Panel to the right screen. You can find Control Panel by typing it into the 'Type here to search' box next to the Windows button bottom left of your screen. Then follow the instructions on the above link. 
     
     
    If these suggestions don't help, try reinstalling.
     
    If that does not work, you can then get free help with licensing and installation issues that are preventing you from working, pretty fast:
     
    Fill in the form here:
     
     
    Select 'Installation' from the 'Case type' dropdown and tell them that the problems occurred after installation and, most importantly, give your correct email address so that they can contact you.
     
    I hope that you can find a solution in amongst all of the above!
     
    Alison ;-)
  • 0 in reply to Alison Field
    Thank you, Alison. I tried repairing through the Control Panel, but Trados Keeps showing me a "invalid parameter" error message and freezing right after that. I think I'll try reinstalling.
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