I cannot log in SDL Trados Studio (software) - Error: Account with oos id 466173 not found

I bought my SDL Trados license on September 23. I used the activation code but when I try to login in the software (green button in the upper right corner called "Sign in"), this message pops up "Account with oos id 466173 not found". I restarted Trados but it didn't solve the problem. I also wrote in the SDL Live Chat but they told me to go here. What is more, I wrote in the SDL Community chat, but it was no use since it was an automatic reply.

Thank you for your attention.

Error dialog box with a red cross icon. Title reads 'Account with oos id 466173 not found'. Lists Type, ErrorCode, ErrorMessage, HelpLink, Source, and Result with technical details.



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[edited by: RWS Community AI at 11:31 PM (GMT 0) on 14 Nov 2024]
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