Susanne Ertle Support Case Id : 00539270. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Hi there, I have the same problem, I need to deactivate my license and reactivate on another PC as my old PC died. This is the message I received: "An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request." Could you kindly help?

Hi there, I have the same problem, I need to deactivate my license and reactivate on another PC as my old PC died. This is the message I received: "An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request." Could you kindly help?

laura runello

Please create a separate thread so we can create the case for you. The process is automated and if we do it from here it'll use the details for the original poster.