Translate
How can I contact SDL support to deactivate a license?
How can I contact SDL support to deactivate a license?
You would do it as you just did!
But first of all please tell us what version of Studio you are referring to so we can tell you how to do this yourself. If you can't manage that then we'll arrange for some help, but self-serve is a better option as you won't have to ask at all once you know how to deal with a situation like this.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi, Paul, Thank you for your help, It is the new SDL Trados Studio Freelance 2021. Already tried the options in my Licenses tab.
Thanks,
You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2021.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub