Diemut Remshard 

Someone from SDL will contact you with a case number I'm sure but you can also use the chatbot that appears in this window - click on the green link below right if it's not already open...

or contact SDL via the online chat here:

https://www.sdltrados.com/contact/chat.html

All the best,

Ali

Diemut Remshard

Hello,

All you need to do from here in order to generate the 2021 license is to click on the Process Upgrade button.

Thanks,

Sorin

That's what I keep doing and it then takes me back to the screen shown above where I start a new round. So it's not that straight-forward

That's what I keep doing and it then takes me back to the screen shown above where I start a new round. So it's not that straight-forward