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I did a clean install of Windows because the SDD on the PC where I installed the license activated software had failed.
I need to deactivate that license, but I can no longer access that software.
What should I do?
I did a clean install of Windows because the SDD on the PC where I installed the license activated software had failed.
I need to deactivate that license, but I can no longer access that software.
What should I do?
You don't need to have Studio available to do this. You didn't tell us which version so here's a few...
You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2007 and SDL Trados Studio 2009.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2011 and SDL Trados Studio 2014.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2015, 2017, 2019 and 2021.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Paul Filkin | RWS Group
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