Dear Team,
I am referring to my purchase order 624693.
I did the payment via bank transfer on Thursday, November 12th but on my profile I still see the status "Payment requested. Awaiting payment from you".
Is there any chance to know if my payment reached you and how long does it approximately take before I can get my licence and start working with the software?
Thank you very much in advance for your kind response and have a nice day!
Lara
I don't like to give you the run around, but please can you contact the live chat on Monday morning?
https://www.sdltrados.com/contact/chat.html
The team there can check this properly for you and find out what's holding things up with the finance team.
Paul Filkin | RWS Group
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