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I click the download button on my Account, but it doesn't start downloading. The same with the FTP link. It just doesn't start downloading.
I click the download button on my Account, but it doesn't start downloading. The same with the FTP link. It just doesn't start downloading.
Hello Maria Vaheri ,
Download issues are often due to the browser - please make sure the browser is updated to the latest version.
Also, we are becoming aware of tighter restrictions imposed by the browsers themselves, that are simply blocking downloads (security), so you may have to temporarily change the security settings.
If this doesn't help, please use a different browser such as Chrome/FireFox or Safari.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Maria Vaheri ,
Download issues are often due to the browser - please make sure the browser is updated to the latest version.
Also, we are becoming aware of tighter restrictions imposed by the browsers themselves, that are simply blocking downloads (security), so you may have to temporarily change the security settings.
If this doesn't help, please use a different browser such as Chrome/FireFox or Safari.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks Steven.
I am already using Chrome, and as changing settings didn't help, have tried with Firefox, and it worked.
