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Hello,
The 2019 license with the key xxxxxxxxxxxxx needs to be deactivated which is not happening at the moment, please do the needful.
Regards,
Ashish
Hello,
The 2019 license with the key xxxxxxxxxxxxx needs to be deactivated which is not happening at the moment, please do the needful.
Regards,
Ashish
Hello Ashish Gupta,
The license you mentioned is already deactivated. Please don`t post your personal data here as this is a public forum.
Thank you,
Sorin
Please tell me on how to log a support case. The current way is not working.
If yo don't have a support contract then the way to request support is through here. You have also just had a response from a support engineer telling you that your licence is deactivated. So please respond to that if you still have a problem bu make sure you do not mention any private details... there is no need because we have all your details already.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
If yo don't have a support contract then the way to request support is through here. You have also just had a response from a support engineer telling you that your licence is deactivated. So please respond to that if you still have a problem bu make sure you do not mention any private details... there is no need because we have all your details already.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub