Hello Cecilia Driving ,

Your account shows you activated Studio today- do you still need help or is this now resolved?

Unfortunately the probelm remains. After activation i still get stuck. When I push the OK button the program close down, without error messages.

Can't start using the program!

Unfortunately the probelm remains. After activation i still get stuck. When I push the OK button the program close down, without error messages.

Can't start using the program!

Hello Cecilia Driving ,

Then problem here, is not the license per se, but that you are trying to activate a Freelance version within a (corporate) based domain based network.

To activate a Freelance license, your PC must be a standalone computer that accesses the web directly, without a domain.

If you are working within a domain, you will need a Professional version.

Hello Steven,

When I bought the license it didn't say that you can't use it as a individual translator in a company. I am not working in a translation company. But our translator who is a consultant use this program and gave me the advice to get the license and use it in between interim reports and the annual reports. I have a corporate computer but I will be the only user of the license in the comapny and I have downloaded the software on my harddrive. 

How do we solve this? I feel misled and I don't have the computer knowledge to solve this. I wasn't aware of domain networks when I bought the license and there was no information on your site that you should check this in advance.

Best regards,

Cecilia 

Hello Cecilia Driving ,

As with most software offerings, there are different versions available, depending on your requirements and working environment.

With Studio, there are basically three versions available- Starter- Freelance and Professional

https://www.sdltrados.com/

The differences between the versions is described here, in the Editions Comparison Table

https://www.sdltrados.com/products/trados-studio/editions-comparison.html

My colleague will get in contact with you later today, and advise how best to resolve this for you.

https://www.sdltrados.com/products/trados-studio/editions-comparison.html