Hidetaro Komura

Hi Hidetaro,

Restart your system and then try performing the download from a different internet browser.

So, if you're using Chrome then try Microsoft Edge/Internet Explorer or Firefox.

All the best,

Ali

Hello Alyson,

Thank you for your advice. It seemed like an intermittent issue with the SDL website and I was later able to access my account and downloads page. 

Will take note of your suggestion for future reference as well. Much appreciated!

Regards,

Hidetaro

Hidetaro Komura

Hi Hidetaro,

Always happy to help! Have a wonderful new year!

All the best,

Ali

Hi Allison,

Thank you. Hope you have a wonderful new year as well!

Regards,

Hidetaro

Hi Allison,

Thank you. Hope you have a wonderful new year as well!

Regards,

Hidetaro

Hidetaro Komura

Thank you!