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Hi,
I just purchased the update from studio 2017 to 2021, but at the purchase confirmation page when I press the download button, nothing happens. I can't download the files for the update.
Please let me know how to solve this problem.
Thank you
DJ
Hi,
I just purchased the update from studio 2017 to 2021, but at the purchase confirmation page when I press the download button, nothing happens. I can't download the files for the update.
Please let me know how to solve this problem.
Thank you
DJ
Can you please retry from your SDL account - products and Plans - downloads and also please retry the download with a different browser
Hope this helps
Best regards
Loredana
Now it works with a different browser as you recommended.
Thank you so much!
DJ
