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Like the others, I have been trying to download the 2021 upgrade files without success for several days now. Nothing happens when I press the download buttons - no download, no error message. Nothing - this is extremely frustrating. What can I do?
Like the others, I have been trying to download the 2021 upgrade files without success for several days now. Nothing happens when I press the download buttons - no download, no error message. Nothing - this is extremely frustrating. What can I do?
Hello Amanda Bracken ,
This issue appears to be linked to the browser in most cases.
Please ensure the browser is up to date. It might help also if you use a different Browser- we recommend Chrome of Firefox.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Amanda Bracken ,
This issue appears to be linked to the browser in most cases.
Please ensure the browser is up to date. It might help also if you use a different Browser- we recommend Chrome of Firefox.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I am using Chrome and I have no updates outstanding.
Hello Amanda Bracken ,
Have you tried with a different browser?
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks - I tried with Microsoft Edge & that worked! Now I can install it!