Hello, I am Daniela.
I have bought the upgrade from Trados Studio 2017 to 2021 and I have received confirmation from SDL that the order has been processed and payment completed succesfully.
I have started the setup process but the following error window appears:
My operating system is Windows 10
On my PC both Studio 2017 and Studio 2015 are installed.
Could you please help me?
Daniela Gabrietti Support Case Id : 00572530. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Daniela Gabrietti Support Case Id : 00572530. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you for your help. I was able to install Studio 2021 upgrade and activate it successfully.
I wish you a Happy New Year
Daniela
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