Problems with Studio 2019 on Parallels

Question

I get an error message that I can't clear without closing Studio, so I can't use the programme at all. I can't fix this without reinstalling Studio for the third time, which means I lose everything or can't open it any more. I am using Windows 10 Pro on Parallels 16, can anyone help me? The licence must also be deactivated, if nothing helps, I have to reinstall. I have an urgent job to do and again studio lets me down. Thanks in advance! 
 Daniela

Lydia Simplicio · Answer

Hello Daniela Winert , 
 As the message appears to indicate, the error originates in the path where the project is saved. 
 I would question why there is the reference twice in tyhe path to ...Desktop\Desktop...! 
 If you are using Parallels, then the installation of both Studio and the projects should i think both be on the Parallels installation. 
 The path however indicates this is not the case and is saved to MAC (perhaps other users using MAC can confirm this). 
 Also its a good idea to post the full error stack, as this contains more information, that could be useful.

Lydia Simplicio · Answer

Hello Daniela Winert , 
 I believe the errors here are indeed caused by the path (folder where you have saved the projects). 
 So, first I would suggest repairing Studio (just so we dont have to cover the same ground twice) 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669 
 Once reset, please create a new test project- saving this to a local folder- e.g 
 C:\Users\Yourname\Documents\Studio 2019\Projects- ensuring there are NO special characters and or spaces in the path... 
 Daniela Winert said: Amplexor 22.12%EF%80%A9\202004629 
 ... keep it simple for example (and dont save to the desktop, but the correct folder structure). 
 C:\Users\Yourname\Documents\Studio 2019\Projects\Amplexor22 
 Does this resolve the issue?

Bogdan-Stefan Vadean · Answer

Daniela Winert 
 It is highly unlikely a reinstall would resolve this issue. 
 Please try the following: 
 1.Make sure Studio (including the error message is closed) 
 2.Navigate to C:\Users\yourusername\Documents\Studio 2019\Projects 
 3.Rename the Projects.xml file 
 4.Start Studio and check if the issue still occurs 
 Note: You will have to import your projects back into Studio after this is finished. 
 Bogdan

Bogdan-Stefan Vadean · Answer

Daniela Winert 
 Great that this is resolved. 
 To avoid issues when using Studio on MacOs it is recommended to actually disable the Shared Folders and Shared Profile features in your virtual machine software. This removes the folder connection between your Mac and Windows operating systems, and disallows document sharing between the two. All folders containing projects, TMs and so on should be stored strictly on the Windows side with no connection to the Mac side. 
 To actually do this please try the following: 
 
 Open Virtual Machine > Configuration > Options > Shared Folders . 
 Click the Share these Mac folders field and select None to disable the Mac folders sharing. 
 In the User-defined Mac OS X folders table, manually remove any shared folders, by selecting it and clicking Remove ( - ). 
 Now open Shared Profile from the left side of this window. It is located under Options > Shared Profile . 
 Disable Shared Profile by removing the checkbox next to Enable . 
 Click OK . Reboot your virtual machine. 
 
 If this is not the way to accomplish this in your version of Parallels you will need to check how to remove the shared folders structure in your Parallels user guide. 
 Best regards, 
 Bogdan

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Problems with Studio 2019 on Parallels