new laptop - installation/download of my license not working

Dear all,

I just bought a new laptop and wanted to install the software I purchased in 2013, but it didn't work. I tried several times, but without success. Can somebody help me?

Please find attached the error message for reference.

Many thanks in advance for your kind help.

Best,

Carina

 SDL Trados Studio 2014 SP2 Setup error message window showing 'An error occurred while downloading a required file. You may retry downloading the file or cancel setup.' with options to Retry or Cancel.



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[edited by: Trados AI at 12:02 PM (GMT 0) on 4 Mar 2024]
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