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I have bought and paid Trados Studio 2021 but it does not show in my SDL account under "licenses".
I have bought and paid Trados Studio 2021 but it does not show in my SDL account under "licenses".
Looking in your account you seem to have activated the product today. Presumably not a problem for you any more?
Paul Filkin | RWS Group
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Hi Paul.
Thanks for your message. You're right; the problem is solved.
Actually right the next day after I had posted my question the order was all at a sudden labeled as "paid" and I could access the activation code.
However my account shows no second free activation code. So in order to activate the product on a second machine I might have to de-activate the 2019 version first. Right?
Many thanks,
Rainer
If you purchased the Plus version then you can simply use the same activation code twice. If you didn't then you need to deactivate from one machine while working on another.
I might have to de-activate the 2019 version first. Right?
Wrong... we re talking about 2021 and not 2019.
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks. Yes, I have purchased the Plus version - but it is an upgrade from Studio 2019. In this case I usually have to de-activate the older version in order to activate the new one.
I think you are confusing two things, or you are just confusing me! You said this:
in order to activate the product on a second machine I might have to de-activate the 2019 version first.
To activate on a second machine suggests you want to run this on two machines at the same time. Hence my answer.
This time you said this:
it is an upgrade from Studio 2019. In this case I usually have to de-activate the older version in order to activate the new one.
In this case you will have to deactivate the product in your SDL Account, but you DO NOT have to deactivate the product itself. This way you can continue to run 2019 on the first machine until it tops working, or you have to reinstall. You will never be able to re-licence 2019 on a different machine to the one you run 2021 on because you have exchanged it for the new one.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I think you are confusing two things, or you are just confusing me! You said this:
in order to activate the product on a second machine I might have to de-activate the 2019 version first.
To activate on a second machine suggests you want to run this on two machines at the same time. Hence my answer.
This time you said this:
it is an upgrade from Studio 2019. In this case I usually have to de-activate the older version in order to activate the new one.
In this case you will have to deactivate the product in your SDL Account, but you DO NOT have to deactivate the product itself. This way you can continue to run 2019 on the first machine until it tops working, or you have to reinstall. You will never be able to re-licence 2019 on a different machine to the one you run 2021 on because you have exchanged it for the new one.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
