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My laptop crashed and had to be reinstalled, thus making all my apps deleted including SDL Trados Freelance. How do I recover my apps so that I can reinstall it to the same laptop? Please help. Thank you.
Siti
My laptop crashed and had to be reinstalled, thus making all my apps deleted including SDL Trados Freelance. How do I recover my apps so that I can reinstall it to the same laptop? Please help. Thank you.
Siti
Hello Siti Nur Aini
You can download and install SDL Trados Studio from your SDL account > Products & Plans > Downloads. Once Studio is installed you can activate your license.
Thank you,
Sorin
Thank you, Sorin. I've done that but it still wont install. I could not activate my license as well.
Hello Siti Nur Aini ,
We need more information to be able to help you.
but it still wont install
Are you getting error messages?
Which Windows Operating System are you using??
Are you able to access your SDL account?
Oana Nagy | RWS Group
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Hi Steven,
Yes, I did get the error message and then the installation wizard just closed. I am using Windows 10 and yes, I can access my SDL account. Before my laptop crashed, I used SDL Freelance 2014, a bit old but it worked fine before.