After installing Studio 2021 none of the plugins work, despite having them upgraded to the 2021 version. As a result we are not able to use Deep L MT anymore. I tried everything I found on the Internet and in your Community Help group. I always get the message "An unexpected error has occurred while loading the application plug-ins", and that even after uninstalling all the plugins.
Is there a solution?
Bert
Bays translations
I suggest you remove all of your plugins from all the affected folders and then reinstall them using the AppStore Integration. To do this follow these steps:
If for some reason you still get the error message after removing all the plugins you will need to reset Studio. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16
So the path would become this:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16_old
If you can't find this folder then you need to unhide your hidden files/folders:
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
After uninstalling all the plugins, and changing Studio16 to Studio16_old I still get the message 
Please can you save the error stack to your desktop and then attach the file to your response:
Just in case it's the same as this KB error please follow the steps in here as well:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037295
If that doesn't help I'll engage a support engineer to look at this with you.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please can you save the error stack to your desktop and then attach the file to your response:
Just in case it's the same as this KB error please follow the steps in here as well:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037295
If that doesn't help I'll engage a support engineer to look at this with you.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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