Can't deactivate license on old computer (Studio 2019)

Hello, I would like to deactivate my SDL Trados 2019 Professional license because I want to move it to a new computer. I get the error message: "Deactivation failed. Revocation is not allowed for an expired license" but the license is not expired. Offline deactivation via my SDL account doesn't work either. How to proceed from here?

SDL Trados Studio 2019 Product Activation window showing an active SDL Trados 2019 Professional license with an error message 'Deactivation failed. Revocation is not allowed for an expired license.'



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[edited by: Trados AI at 12:10 PM (GMT 0) on 4 Mar 2024]
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