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[edited by: Trados AI at 12:15 PM (GMT 0) on 4 Mar 2024]
Saiqing Yang Support Case Id : 00584651. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | RWS Group
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I have sent the scrren of the problem to the supportor , could you help to this case? since we can't use it for our work, thanks.
Please check your spam filter? It's unusual for the support team not to have responded by now. Sorin Perta may be able to check this for you.
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
the support team responded for the first time on 26th-Feb, and then no others.
Hello Saiqing Yang
You are right, the Support team replied the first time on 26th-Feb but there was no answer from you until 1st of March. I will take over the case, check the details and contact you today to solve the issue.
Thanks,
Sorin
