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[edited by: Trados AI at 12:15 PM (GMT 0) on 4 Mar 2024]
the support team responded for the first time on 26th-Feb, and then no others.
the support team responded for the first time on 26th-Feb, and then no others.
Hello Saiqing Yang
You are right, the Support team replied the first time on 26th-Feb but there was no answer from you until 1st of March. I will take over the case, check the details and contact you today to solve the issue.
Thanks,
Sorin