I cannot update Trados 2019.

Question

Setup did not complete. The error is Package 'previous versions of SDL WorldServer Components' could not be removed. Error No. 1612.

Sorin Perta · Answer

Hello Yuki Reed 
 Please try to follow the below steps : 
 1. Download the latest version for Studio 2019 from the following link: https://downloadcentercdn.sdl.com/TP/Trados/T2019/SR2/CUs/CU8/SDLTradosStudio2019_SR2_CU8_3007.zip 
 2. Run the installer downloaded at step 1. 
 3. If you receive any error message please try to install Studio 2019 SR2 manually following the steps from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029228 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Yuki Reed 
 You can skip that, please try to install the below components from C:\ ProgramData\Package Cache\SDL\SDLMultiTermDesktop2019 
 
 MTCore15.msi (SDL MultiTerm Core Components) 
 MTStudio15.msi (SDL MultiTerm Desktop) 
 
 Thank you, 
 Sorin

Sorin Perta · Answer

Yuki Reed Support Case Id : 00585874. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Trados Portfolio > 2. Licensing and Installation

I cannot update Trados 2019.