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I have purchased a perpetual license however on account page (and when activated) it only grants 40 days.
My expectation is to see it with "No expiration date" label.
I have purchased a perpetual license however on account page (and when activated) it only grants 40 days.
My expectation is to see it with "No expiration date" label.
Hello Yusuf Ozcan
This is because the payment for this license is not yet registered in our system. As soon as the payment is registered the Expiry date will be removed from your license and it will become perpetual / permanent.
You can activate the license now and when the Expiry date is removed just deactivate and reactivate the license from Studio.
If there are any issues with the payment registration please contact the Financial department at orderprocessing@sdl.com
Thank you,
Sorin
Hello Yusuf Ozcan
This is because the payment for this license is not yet registered in our system. As soon as the payment is registered the Expiry date will be removed from your license and it will become perpetual / permanent.
You can activate the license now and when the Expiry date is removed just deactivate and reactivate the license from Studio.
If there are any issues with the payment registration please contact the Financial department at orderprocessing@sdl.com
Thank you,
Sorin
