Can't deactivate license from a crashed laptop.

I'm using SDL Trados Studio Freelancer 2021. My whole laptop is crashed. I can't see any "reset license" option but 2 choices in the attached screenshot. How can I deactivate the license remotely and activate it in my new computer. Thanks a lot.Screenshot showing two options: 'Can't activate online? - Get an offline Activation Certificate' and 'Can't deactivate online? - Deactivate offline'.



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[edited by: RWS Community AI at 1:49 AM (GMT 0) on 15 Nov 2024]
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