Hi Anja Lehmann

Can you please provide some details related to the problem you're experiencing?

Regards,

Hi Oana, Thanks for trying to help - I have deleted the original post as it did contain too many details I didn't wanna be public (I realized too late this is a public forum and everyone can see it) currently I am waiting for a feedback form the customer support as there are issues with my license and deactivating isn't working. Thanks for trying to help, its really appreciated.

Hi Oana, Thanks for trying to help - I have deleted the original post as it did contain too many details I didn't wanna be public (I realized too late this is a public forum and everyone can see it) currently I am waiting for a feedback form the customer support as there are issues with my license and deactivating isn't working. Thanks for trying to help, its really appreciated.