I am dependant on my licence being activated after upgrading Win 7 to Win 10. I cannot import my TM into a higher Trados Version due to well-known data corruption issues (cannot reorganise TM). For this reason, I need to activate my Trados 2007 licence. Who can help?
Hello Kevin Patrick
After checking your account, I see that you still have a Trados 2007 Suite activation code available.
Once you log in to your account, you will see the following-
Please use the activation that is available.
Oana Nagy | RWS Group
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Thanks Steven. When I try to activate the license I get the message "Der Aktivierungsserver ist nicht erreichbar (Fehlercode 50003". (The activation server is not available. Error code 50003) What can I do?
Hello Kevin Patrick ,
I have spoken to our support team, and it's likely that this is a trusted (Windows) storage issue.
Unfortunately, Trados 2007 was retired (no longer supported) many years ago and has never (afaik) been tested on Windows 10.
Therefore, it's not even possible with certainty to say, whether the old licensing mechanism (also retired) will actually work or indeed run on a Windows 10 machine.
The last updated article on this was nearly 6 years ago-
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0025756
You can try and see if the 'Windows7' workaround still applies to W10
Perhaps someone else may see this thread and have experience they can share.
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Steven,
I have checked the settings as per the link you sent and they are all ok. I have just tested an old PC on which I used to use Trados and on which it is still installed and even that will not let me activate my license (even though no changes have been made to an up-and-running system). In the event log (trados_004ecf00_event.log) I get the message "Message: Our service is disabled". This implies that sdl are not allowing product activation with older products full stop. That is not ok since I paid a lot of money for my license. Can you please ask Support for an activation license or for another solution. It is not even possible for me to contact support directly, since there are no contacts anymore.
Kind regards, Kevin
Dear Steven,
I have checked the settings as per the link you sent and they are all ok. I have just tested an old PC on which I used to use Trados and on which it is still installed and even that will not let me activate my license (even though no changes have been made to an up-and-running system). In the event log (trados_004ecf00_event.log) I get the message "Message: Our service is disabled". This implies that sdl are not allowing product activation with older products full stop. That is not ok since I paid a lot of money for my license. Can you please ask Support for an activation license or for another solution. It is not even possible for me to contact support directly, since there are no contacts anymore.
Kind regards, Kevin
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