Hello Silvia Marchesi

I`ve checked your account and I can`t find any 2017 license either. Can you please provide an order number for the 2017 license you have purchased so I can check in more detail?

Thank you,

Sorin

Hello Massimo,

There is a possibility that the SDL Trados Studio 2017 Freelance was purchased on a different SDL account, as the license can only be linked to the account where it was purchased from.

We can search for your license on a different account, so for security purposes, can you please send an email to sdltradosinfo@sdl.com with the order number for your purchase or an email for the SDL account?

I'm looking forward to hearing from you!

Best regards,

Adrian Gheorghitoiu | Customer Experience Order Processing Specialist | RWS Group

RWS Group Technology

www.rws.com