Hello,
I have SDL TRADOS STUDIO 2021. It has been updated. However, I have had this error since before the update. What do I do? Thanks.
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[edited by: Trados AI at 1:04 PM (GMT 0) on 4 Mar 2024]

Hello,
I have SDL TRADOS STUDIO 2021. It has been updated. However, I have had this error since before the update. What do I do? Thanks.
Hello Maria-Letitia Chiculita ,
This appears to be random issue (affecting some users), but doesn't actually prevent you from accessing the internet
Studio makes a call to the following address http://1.1.1.1 to ensure that there is indeed an internet connection and, we know if this is a Language Cloud issue or a general issue with connecting to the internet.
If you are using a proxy, then this may need to be reconfigured to allow this call.
I would first suggest making sure everything is completely up to date
Parts 1 and 2)
...and ensuring Studio/MultiTerm is added to your AntiVirus provider exceptions' list'
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034866
If you are using a proxy- more information can be found in the embedded link
Oana Nagy | RWS Group
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