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Hi,
Since I installed SDL Trados on my new pc, the Multiterm termbases no longer connect to Studio. I get a message every time I start up Studio and indeed there is no way to match terms in my translation.
How can I solve this?
Thank you
Veerle
Hi,
Since I installed SDL Trados on my new pc, the Multiterm termbases no longer connect to Studio. I get a message every time I start up Studio and indeed there is no way to match terms in my translation.
How can I solve this?
Thank you
Veerle
Hi Veerle De Bruyn,
Can you please provide more details as per the error message when Studio is launched?
Also, since you installed Studio on a new PC, you might want to check if Windows is up-to-date and Studio run with the latest updates as well.
These following articles are useful to check, many times the problems are solved by going through all the steps described there:
Please save the error by clicking on the disc icon and, then saving to your desktop and including this in communications with SDL/RWS.
These 'error stacks' helps us locate the issues and provide solutions much quicker generally.
You can also post the full 'error stack':
Regards,
Oana Nagy | RWS Group
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Hi, this is what the error message looks like when I click on a document to translate:
Once in Studio, this is what I get under Terminology:
So it looks like the system somehow 'knows' that I have termbases but they don't connect and I can't add anything.
All the terminology fields are grey:
And yes, my system is fully up-to-date (I re-ran everything, although updates are installed automatically, but I get the same message when starting up). There is no update available for Trados / Multiterm either.
Thank you for looking into this...
Veerle
Hi, this is what the error message looks like when I click on a document to translate:
Once in Studio, this is what I get under Terminology:
So it looks like the system somehow 'knows' that I have termbases but they don't connect and I can't add anything.
All the terminology fields are grey:
And yes, my system is fully up-to-date (I re-ran everything, although updates are installed automatically, but I get the same message when starting up). There is no update available for Trados / Multiterm either.
Thank you for looking into this...
Veerle