Susan Murphy Lamprecht Support Case Id : 00600957. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Hi,

Nothing has changed since yesterday and I haven't been contacted by anyone. When can I expect some help?

Hello Susan Murphy Lamprecht

I've checked the account linked to this email (info@geacom.eu) but couldn't find any 2019 license linked to it.Can you please provide the email address under which the license is registered and the last 4 characters of your license?

Thank you,

Sorin 

Hi,

My email is dag.platuska@gmail.com and last 4 characters of my license: 7c89.

Hello Susan Murphy Lamprecht

Your license has been reset, please check if everything is ok now.

Thank you,

Sorin

Yes! It's worked. Thanks a lot!