Susan Murphy Lamprecht Support Case Id : 00600957. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Hi,

Nothing has changed since yesterday and I haven't been contacted by anyone. When can I expect some help?

Hello Susan Murphy Lamprecht

I've checked the account linked to this email (info@geacom.eu) but couldn't find any 2019 license linked to it.Can you please provide the email address under which the license is registered and the last 4 characters of your license?

Thank you,

Sorin 

Hi,

My email is dag.platuska@gmail.com and last 4 characters of my license: 7c89.

Hello Susan Murphy Lamprecht

Your license has been reset, please check if everything is ok now.

Thank you,

Sorin

Hello Susan Murphy Lamprecht

Your license has been reset, please check if everything is ok now.

Thank you,

Sorin

Yes! It's worked. Thanks a lot!