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Hello!
I need to create a separate account for an employee who will use SDL.
How can I do this in my personal account?
Hello!
I need to create a separate account for an employee who will use SDL.
How can I do this in my personal account?
Hello LIEBHERR RUSLAND
If you want to create a separate account you need to do it exactly how you did when you created your own account. You cannot create a separate account from an existing one.
You can do this from: oos.sdl.com
Best regards
Sorin
Thanks for your reply. Unfortunately, this option is not suitable for us. Other vendors have the option to create a shared personal account with administrator rights to manage the entire functionality. Next, I create a separate account and assign a license to it. I give access to this account to the employee and he can install and enable additional options.
What do I need to do to connect SDL. CLOUD to an employee? Do I have to give full access from my personal account?
Hello LIEBHERR RUSLAND
In think that what you want to do is to add a new user in your SDL account, not to create a separate account.
Please check this article to see if this is what you need: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027184
Thank you,
Sorin
Hello Sorin!
Thank you for your information.
1. What role or rights do I need to give new account to access SDL.CLOUD?
2. Can I edit account? There is a mistake in First Name and Last Name. Or delete it and I will create new one.
Correct:
Email: Ljudmila.Chausch@liebherr.com
First Name: Ljudmila
Last Name: Chausch
Hello LIEBHERR RUSLAND
You need to delete it and create a new one with the correct information.
In order to give users access to LC you need to add them in the LC account: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027193
Thank you,
Sorin
Hello Sorin!
I don't have permission to delete the account. Do I need to create a separate request to delete this account?
When clicking on the link-I get an error "An account has already been linked to your organization. We recommend that you contact your account administrator for helping you with the user configuration. Alternatively, contact the support team."
https://languagecloud.sdl.com/
LIEBHERR RUSLAND Support Case Id : 00603248. Support case has been logged for your assistance. Please check your SDL Community email address for updates.