Hello LIEBHERR RUSLAND

If you want to create a separate account you need to do it exactly how you did when you created your own account. You cannot create a separate account from an existing one.

You can do this from: oos.sdl.com

Best regards

Sorin

Thanks for your reply. Unfortunately, this option is not suitable for us. Other vendors have the option to create a shared personal account with administrator rights to manage the entire functionality. Next, I create a separate account and assign a license to it. I give access to this account to the employee and he can install and enable additional options.

What do I need to do to connect SDL. CLOUD to an employee? Do I have to give full access from my personal account?

Hello LIEBHERR RUSLAND

In think that what you want to do is to add a new user in your SDL account, not to create a separate account.

Please check this article to see if this is what you need: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027184

Thank you,

Sorin

Hello Sorin!

Thank you for your information.

1. What role or rights do I need to give new account to access SDL.CLOUD?

2. Can I edit account? There is a mistake in First Name and Last Name. Or delete it and I will create new one.

Correct:

Email: Ljudmila.Chausch@liebherr.com
First Name: Ljudmila
Last Name: Chausch

Hello LIEBHERR RUSLAND

You need to delete it and create a new one with the correct information.

In order to give users access to LC you need to add them in the LC account: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027193

Thank you,

Sorin

Hello Sorin!

I don't have permission to delete the account. Do I need to create a separate request to delete this account?

Hello Sorin!

I don't have permission to delete the account. Do I need to create a separate request to delete this account?