Zrinka Selthofer

This is simply because you haven't put any of your TMs or projects in there.  If you were on 2019 they would have been in here somewhere... probably:

c:\Users\[USERNAME]\Documents\Studio 2019\

Studio 2021 looks in here:

c:\Users\[USERNAME]\Documents\Studio 2021\

So just open the projects you need, or add the TMs you need.

Thanks Paul, I just coppied them to the Studio 2021 folder.

Is it ok now to try deactivate the account and use it on a new computer or is there anything else I need to do first?

Zrinka Selthofer

Your licence has nothing to do with the files.  You can deactivate/reactivate as much as you like and whenever you like.

Ok. I backed up all my files on an external hard drive, and the next step is deactivating the license on the old computer.

But when I go to Help -Product Activation, there is no license to deactivate, just option to activate or purchase Trados Studio 2021 trial

Zrinka Selthofer

I'm not convinced you are in the right place.  I have never seen a link to the 2021 trial in this window before:

When I try open the 2019 version, it does not open but says Active License: Evaluation Expired, and then there is a window Activate

In the 2021 version, I go to  Help - Product Activation, and the only window that opens is the one offering the trial version. Maybe I need to do something else to activate the 2021 version?. I donwloaded it from my SDL account (it says there is one license available, 0 in use). 

Please provide a screenshot. Too much guessing on my end.

Sorry I tried but I dont't know how

I cannot insert the images

finally...

So I think you only need to activate 2021. Just click “Activate” and then put your licence code in there.

Ok. Thank you so much.

Ok. Thank you so much.