Studio 2021 shutdown with pptx file

Question

SDL Trados Studio 2021 shuts down every time I try to open an sdlxliff made of a pptx file (PowerPoint 2013). 
 Does anyone else have this problem? 
 Thanks!

Paul · Answer

Mónica Recasens 
 Can you provide a test file like that and I'll test it? I'm not aware of a problem like this but I can't create a file like that. 
 Also, are you using old project templates or is this a default Trados Studio 2021 installation?

Paul · Answer

Mónica Recasens 
 It looks as though there is something on slides 25 and 34 causing a problem for Trads Studio. I hid these slides in the desk so they don't get processed and then the file is fine: 
 hidden_problems_Formación_DONNAplus_China_Junio 2021.zip 
 You can try this yourself and just right-click and hide these two slides. Or use the one I attached above. 
 You'll just have to manually translate these two slides. 
 If it's ok I'd like to provide these two single slides to the development team so they can fix the bug?

Alison Field · Answer

Hector Lara 
 Hi Hector, 
 I have a group of things that I do if Studio is slow or crashes. Even if you have no speed or stability problems normally, they can happen with a big/old/complex project. Here's what works for me: 
 1) Go to File > Options > Editor > Automation then UNtick 'Enable LookAhead' under 'Translation Memory' and UNtick 'Enable verification of segment' under 'After Confirming Segments Manually' 
 
 Both these options should help speed things up. You can then verify the file after you've finished working on it all in one go via the Review tab > Verify or by clicking F8. 
 Then, in the Project Settings (or via File>Options if you create your own projects or work via Translate Single File), turn OFF upLift Match Repair: 
 
 Turning this setting off seems to help with files that for some reason cause Studio to crash. I am sure it helps with speed too. 
 If you want to know what any setting means under File > Options or under Project Settings, click the Help button bottom right of the settings window: 
 
 Keeping these settings turned on if you need them works fine if you have a hi-spec fast computer and an excellent broadband connection. However, in less than perfect scenarios, it can help to turn one or all of them off. 
 I always have them all turned off unless I need them, and Studio works well for me... 
 I hope this helps. If it does not, please start a NEW thread as this thread is old. Then give precise details of what is causing your problem. The RWS support staff can only open one help case per thread. 
 All the best, 
 Ali

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Studio 2021 shutdown with pptx file