Hello Daniela Winert

Your license has been reset, please try to reactivate it.

Thank you,
Sorin

Multumesc, Sorin, unfortunately I get this error message, what s

hall I do?

Hello Daniela Winert

Please follow the below steps: 

1. Close Studio.
2. Go to : C:\ProgramData\SDL\SDL Trados Studio\Studio15\Data
3. Rename the file Studio.lic, e.g. to Studio_old.lic.
4. Reactivate Studio.

Note: If you can't find the path above open Windows File Explorer, click on View and check "Hidden Items" checkbox. 

Thank you,

Sorin

Dear Sorin,

 I get the same error message, now I have two files, Studio 15 and Studio 16 and I renamed it the in both of them, because in 2015 it didn't work.

I 'm just trying to deactivate the license again, I'll let you know what happens.

Thank you and kind regards

Daniela

Hello Daniela Winert

You have to rename the Studio.lic file from C:\ProgramData\SDL\SDL Trados Studio\Studio15\Data.

Studio 16 folder is for 2021 version and from the screnshot I can see that you have 2019 version.

Thank you,

Sorin

Dear Sorin,

Unfortunately nothing works, the license has been reactivated on the new machine but O get now this error message

On the desktop computer I get this one I cannot transfer the license   on my laptop, it is still on the desktop machine active and I tested it, it works there, it was reactivated for the desktop again.

Kind regards

Daniela

Dear Sorin,

Unfortunately nothing works, the license has been reactivated on the new machine but O get now this error message

On the desktop computer I get this one I cannot transfer the license   on my laptop, it is still on the desktop machine active and I tested it, it works there, it was reactivated for the desktop again.

Kind regards

Daniela