Hello Hans-Georg Reiss

I`ve reset your 2021 license. Please follow the below steps and let me know if Studio 2019 gets activated or goes into Trial mode.

1. Close Studio (both versions, including the error message).

2. Go to : C:\ProgramData\SDL\SDL Trados Studio\Studio16\Data and rename the file Studio.lic, e.g. to Studio_old.lic.

3. Go to : C:\ProgramData\SDL\SDL Trados Studio\Studio15\Data and rename the file Studio.lic, e.g. to Studio_old.lic.

4. Download and install the latest version of Studio 2019 from this link: https://downloadcentercdn.sdl.com/TP/Trados/T2019/SR2/CUs/CU8/SDLTradosStudio2019_SR2_CU8_3007.zip

5. Activate Studio 2021.

6. Close Studio 2021 and open Studio 2019 - it should be licensed or at least in Trial mode. 

Note: Be aware that you won't be able to run both software programs simultaneously with the same license key. You can use them alternatively. More details in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033843

Thank you,

Sorin

Hi Sorin, Thanks for your support. I followed the instructions exactly. Studio 2021 could be activated after the 2nd attempt. Then I closed it and called Studio 2019. The trial version asked for the lic no. Since I used it to activate Studio 2021, the lic no still was in the cache, I thought - and it was. The attempt to activate Studio 2019 was futile, it is still in Trial mode. Please advise.

By the way, when I called Studio 2021, an error message popped up. I canceled it, and then the boot process went on without any problem. I have a hunch that this may be in connection with a former installation of Trados Analyse 2021. Obviously, at least Staudio 2019 oder 2007 should be present, too, for whatever reason. should I uninstall this App? Best regards, Hans-Georg

Hi Sorin, Thanks for your support. I followed the instructions exactly. Studio 2021 could be activated after the 2nd attempt. Then I closed it and called Studio 2019. The trial version asked for the lic no. Since I used it to activate Studio 2021, the lic no still was in the cache, I thought - and it was. The attempt to activate Studio 2019 was futile, it is still in Trial mode. Please advise.

By the way, when I called Studio 2021, an error message popped up. I canceled it, and then the boot process went on without any problem. I have a hunch that this may be in connection with a former installation of Trados Analyse 2021. Obviously, at least Staudio 2019 oder 2007 should be present, too, for whatever reason. should I uninstall this App? Best regards, Hans-Georg

Hello Hans-Georg Reiss

If Studio 2019 is in Trial mode everything is ok. Once the Trial period will expire it will be licensed automatically. All these details are mentioned in the article I sent: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033843

If you don`t use that App you can go ahead and uninstall it.

Best regards,

Sorin