I have technical problem

Somehow I cannot start a new project from the studio

With looking through the posts in help communities

It seems my Window itself has something to do with it

I have no idea how to log a case on this except license issue.

Would someone please help?

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  • Hello @

    So that we can help you- we need to know what the issue is and whether you get any error messages.

    You can post any errorstacks as follows-

    Error message popup in Trados Studio with instructions: 1) Click on the icon, 2) Save the XML file to your desktop, 3) Add file to the thread.

    Providing screenshots also helps us to visualize what might be causing the problem.

    Also please tell us what version of Studio (Help-About Trados Studio) you are running and what Windows operating system you have.

    The more information you provide, the easier it is to help you.

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    Generated Image Alt-Text
    [edited by: Trados AI at 12:39 PM (GMT 0) on 4 Mar 2024]
Reply
  • Hello @

    So that we can help you- we need to know what the issue is and whether you get any error messages.

    You can post any errorstacks as follows-

    Error message popup in Trados Studio with instructions: 1) Click on the icon, 2) Save the XML file to your desktop, 3) Add file to the thread.

    Providing screenshots also helps us to visualize what might be causing the problem.

    Also please tell us what version of Studio (Help-About Trados Studio) you are running and what Windows operating system you have.

    The more information you provide, the easier it is to help you.

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 12:39 PM (GMT 0) on 4 Mar 2024]
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