When I try to start Trados Studio SR 1 CU 8 I get the following error:
Trados then shuts down and can't be started.
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[edited by: RWS Community AI at 12:32 AM (GMT 0) on 15 Nov 2024]

When I try to start Trados Studio SR 1 CU 8 I get the following error:
Trados then shuts down and can't be started.
Egmont Schröder Support Case Id : 00612731. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | RWS Group
_____________
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I have the same error when upgrading Trados Studio 2021 to 2021 SR2. I have tried all the resolutions posted on the Community such as renaming the setting files, using freshstart and uninstalling & reinstalling, disk cleanup and so on. However, the problem has not been resolved...
Here is the error log:
<SDLErrorDetails time="2022/05/30 11:11:37">
<ErrorMessage>呼び出しのターゲットが例外をスローしました。</ErrorMessage>
<Exception>
<Type>System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2146232828</HResult>
<StackTrace><![CDATA[ 場所 System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
場所 System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
場所 System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
場所 System.Activator.CreateInstance[T]()
場所 Sdl.Desktop.Platform.Wizard.WizardPageReference`2.get_WizardPage()
場所 Sdl.TranslationStudio.Common.SetupWizard.SetupWizardLauncher.Execute()
場所 Sdl.Desktop.Platform.Implementation.Studio.ExecuteStartupExtensions(ISplashScreen splashScreen)
場所 Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService)
場所 Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
<InnerException>
<Type>Sdl.Common.Licensing.Provider.SafeNetRMS.SafeNetRMSLicensingProviderException, Sdl.Common.Licensing.Provider.SafeNetRMS, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<ErrorCode>1</ErrorCode>
<ProviderErrorCode>210005</ProviderErrorCode>
<ErrorMessage>Could not connect to license server.</ErrorMessage>
<HelpLink />
<Source>Sdl.Common.Licensing.Provider.SafeNetRMS</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ 場所 Sdl.Common.Licensing.Provider.SafeNetRMS.UnifiedAPIProvider.GetFeatures()
場所 Sdl.Common.Licensing.Provider.SafeNetRMS.LicensingProvider.GetAvailalbeFeatures()
場所 Sdl.Common.Licensing.Provider.SafeNetRMS.LicensingProvider.GetProductLicense()
場所 Sdl.Common.Licensing.Provider.Core.ApplicationLicenseManager.GetProductLicense()
場所 Sdl.Common.Licensing.Provider.Core.ApplicationLicenseManager.GetCurrentProductLicense()
場所 Sdl.ProjectApi.Implementation.Licensing.Perpetual.PerpetualLicense.get_Authorised()
場所 Sdl.TranslationStudio.Common.Licencing.LicensingService.get_HasActiveLicense()
場所 Sdl.TranslationStudio.Common.Licencing.LicensingService.get_ActiveLicense()
場所 Sdl.TranslationStudio.Common.Licencing.LicensingService.IsFeatureActive(String feature)
場所 Sdl.TranslationStudio.Common.LicenseUtils.IsFeatureActive(String feature)
場所 Sdl.TranslationStudio.Common.SetupWizard.SamplesWizardPage..ctor()]]></StackTrace>
<InnerException>
<Type>com.sntl.licensing.LicensingException, SentinelLicensing, Version=10.0.0.121, Culture=neutral, PublicKeyToken=dc3af25398b040a3</Type>
<HelpLink />
<Source>SentinelLicensing</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ 場所 com.sntl.licensing.ApplicationContext.getInfo(String scope, String query)
場所 Sdl.Common.Licensing.Provider.SafeNetRMS.UnifiedAPIProvider.GetFeatures()]]></StackTrace>
</InnerException>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.2.10.9305</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1041</OperatingSystemLanguage>
<CodePage>932</CodePage>
<LoggedOnUser>ad\c-suzuki</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>U1904</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16545968 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
I have the same error when upgrading Trados Studio 2021 to 2021 SR2. I have tried all the resolutions posted on the Community such as renaming the setting files, using freshstart and uninstalling & reinstalling, disk cleanup and so on. However, the problem has not been resolved...
Here is the error log:
<SDLErrorDetails time="2022/05/30 11:11:37">
<ErrorMessage>呼び出しのターゲットが例外をスローしました。</ErrorMessage>
<Exception>
<Type>System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2146232828</HResult>
<StackTrace><![CDATA[ 場所 System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
場所 System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
場所 System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
場所 System.Activator.CreateInstance[T]()
場所 Sdl.Desktop.Platform.Wizard.WizardPageReference`2.get_WizardPage()
場所 Sdl.TranslationStudio.Common.SetupWizard.SetupWizardLauncher.Execute()
場所 Sdl.Desktop.Platform.Implementation.Studio.ExecuteStartupExtensions(ISplashScreen splashScreen)
場所 Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService)
場所 Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
<InnerException>
<Type>Sdl.Common.Licensing.Provider.SafeNetRMS.SafeNetRMSLicensingProviderException, Sdl.Common.Licensing.Provider.SafeNetRMS, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<ErrorCode>1</ErrorCode>
<ProviderErrorCode>210005</ProviderErrorCode>
<ErrorMessage>Could not connect to license server.</ErrorMessage>
<HelpLink />
<Source>Sdl.Common.Licensing.Provider.SafeNetRMS</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ 場所 Sdl.Common.Licensing.Provider.SafeNetRMS.UnifiedAPIProvider.GetFeatures()
場所 Sdl.Common.Licensing.Provider.SafeNetRMS.LicensingProvider.GetAvailalbeFeatures()
場所 Sdl.Common.Licensing.Provider.SafeNetRMS.LicensingProvider.GetProductLicense()
場所 Sdl.Common.Licensing.Provider.Core.ApplicationLicenseManager.GetProductLicense()
場所 Sdl.Common.Licensing.Provider.Core.ApplicationLicenseManager.GetCurrentProductLicense()
場所 Sdl.ProjectApi.Implementation.Licensing.Perpetual.PerpetualLicense.get_Authorised()
場所 Sdl.TranslationStudio.Common.Licencing.LicensingService.get_HasActiveLicense()
場所 Sdl.TranslationStudio.Common.Licencing.LicensingService.get_ActiveLicense()
場所 Sdl.TranslationStudio.Common.Licencing.LicensingService.IsFeatureActive(String feature)
場所 Sdl.TranslationStudio.Common.LicenseUtils.IsFeatureActive(String feature)
場所 Sdl.TranslationStudio.Common.SetupWizard.SamplesWizardPage..ctor()]]></StackTrace>
<InnerException>
<Type>com.sntl.licensing.LicensingException, SentinelLicensing, Version=10.0.0.121, Culture=neutral, PublicKeyToken=dc3af25398b040a3</Type>
<HelpLink />
<Source>SentinelLicensing</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ 場所 com.sntl.licensing.ApplicationContext.getInfo(String scope, String query)
場所 Sdl.Common.Licensing.Provider.SafeNetRMS.UnifiedAPIProvider.GetFeatures()]]></StackTrace>
</InnerException>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.2.10.9305</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1041</OperatingSystemLanguage>
<CodePage>932</CodePage>
<LoggedOnUser>ad\c-suzuki</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>U1904</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16545968 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Please create a new thread. We convert the thread to a support case for you automatically.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub